WebLynx Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically. This may include:

Personal Information

• Contact details: Name, email address, phone number, and business name.
• Account information: Username, password, and preferences if you create an account.
• Payment information: Credit card details, billing address, and other financial data (processed securely via third-party payment processors).
• Business-related data: Details about your business, such as industry, target audience, branding preferences, logos, images, text content, and other materials you provide for website creation.

Automatically Collected Information

• Usage data: IP address, browser type, operating system, pages visited, time and date of visits, and referral sources.
• Device information: Type of device, unique device identifiers, and mobile network information.
• Cookies and tracking technologies: Data from cookies, web beacons, and similar tools to track user behavior and preferences (see Section 7 for more details).

We do not intentionally collect sensitive personal information (e.g., racial or ethnic origin, political opinions, religious beliefs, or health data) unless you voluntarily provide it as part of your business content.

2. How We Collect Information

• Directly from you: When you fill out forms, request quotes, submit content for website design, make payments, subscribe to newsletters, or contact us via email or chat.
• Automatically: Through cookies, server logs, and analytics tools when you interact with our website.
• From third parties: Such as payment processors, analytics providers (e.g., Google Analytics), or social media platforms if you connect via those services.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services: Designing and launching your website, creating logos and content, and managing your project.
• To communicate with you: Sending updates, responding to inquiries, and providing customer support.
• To process transactions: Handling payments and billing.
• For marketing and promotions: Sending newsletters, offers, or targeted ads (with your consent where required).
• For analytics and research: Understanding user behavior to enhance our website and services.
• For legal compliance: Complying with laws, responding to legal requests, or protecting our rights.

We may use aggregated or anonymized data (which does not identify you) for any purpose, including marketing or research.

4. Sharing Your Information

We do not sell your personal information. We may share it in the following circumstances:

• Service providers: With third-party vendors who assist us, such as hosting providers, payment processors (e.g., Stripe or PayPal), email services, or analytics tools. These parties are contractually obligated to protect your data.
• Business partners: If we collaborate with affiliates or partners for joint services.
• Legal requirements: If required by law, subpoena, or government request; to enforce our terms; or to protect the safety of users or the public.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
• With your consent: For any other purpose with your explicit permission.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encryption for sensitive data (e.g., payment information), firewalls, and secure servers.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you use our services at your own risk.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. For example:

• Account data is kept while your account is active and for a reasonable period afterward.
• Business content (e.g., website designs) may be retained for portfolio purposes unless you request deletion.

When data is no longer needed, we securely delete or anonymize it.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. Types include:

• Essential cookies: For site functionality.
• Analytics cookies: To track visits and improve performance.
• Advertising cookies: For targeted ads.

You can manage cookies through your browser settings. Note that disabling cookies may limit site functionality. For more details, review our Cookie Policy (if separate) or contact us.

8. Your Privacy Rights

Depending on your location (e.g., under GDPR for EU residents or CCPA for California residents), you may have rights such as:

• Access: Request a copy of your data.
• Correction: Update inaccurate information.
• Deletion: Request removal of your data (subject to legal exceptions).
• Opt-out: From marketing communications or data sharing/sales.
• Portability: Receive your data in a transferable format.

To exercise these rights, contact us at privacy@weblynx.com. We will respond within the legally required timeframe (e.g., 30 days under GDPR).

9. Children's Privacy

Our services are not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children. If we learn we have collected such data, we will delete it promptly. Parents or guardians should contact us if they believe their child has provided information.

10. International Data Transfers

If you are outside the United States, your data may be transferred to and processed in the US or other countries. We ensure appropriate safeguards, such as standard contractual clauses, for international transfers.

11. Changes to This Privacy Policy

We may update this Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it periodically. Continued use of our services after changes constitutes acceptance.

12. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at: